Privacy Policy
1. Introduction
Custom Media, (“Custom Media,” “we” or “us”) respects your privacy. This Privacy Policy explains the collection, use, and sharing of information from or about you in connection with your use of the Custom Media Services. The term “Custom Media Services” refers to our video service, including the selection of television shows, clips, movies, and other content we offer (collectively, the “Content”) and our player for viewing the Content (the “Video Player”), as well as any other products, features, tools, materials, or other services offered from time to time by Custom Media through a variety of Access Points. The term “Access Points” refers to, collectively, our website (the “Custom Media Site”), applications, and other places through which the Custom Media Services may be accessed, including websites and applications of Custom Media’s third-party distribution partners and other websites where users or website operators are permitted to embed or have otherwise licensed the Video Player. By viewing any Content or otherwise using the Custom Media Services, whether you are a subscriber, other registered user, or a visitor who has not subscribed to or registered for the Custom Media Services, you consent to the collection and use of information from or about you as explained in this Privacy Policy. If you do not consent to the collection and use of information from or about you in accordance with this Privacy Policy, then you may not use the Custom Media Services. Please note that the website addresses (i.e., URLs) included within this Privacy Policy may not function as hyperlinks on all the Access Points. To view this Privacy Policy with clickable hyperlinks, please visit the Custom Media Site on your computer.
2. Information We Collect
Custom Media may collect the following information from or about you:
Information
You Provide to Us.
We collect information you provide to us. For instance, when you register to
use the Custom Media Services, we may collect your name, email address, birth
date, gender, credit card information, billing address, ZIP code, and other
information. In addition, Custom Media may collect information you provide to
us when you respond to surveys, set your preferences, contact Custom Media
through customer service or by other means, or participate in promotions that Custom
Media may offer from time to time. Custom Media also allows multiple profiles
to be set up under one account, so we may collect information you provide to us
if you create a profile.
Usage
and Log Data.
We collect information when you use the Custom Media Services or view Custom
Media advertising outside of the Custom Media Services. Examples of this
information may include your IP address, device, browser and software
characteristics (such as type and operating system), location (which may
include precise location data), activity on the Custom Media Services including
information about the videos you view on Custom Media (e.g., show titles and
episode names), page views, ad data, referral URLs, network state, device
identifiers or other unique identifiers such as advertising identifiers (e.g.,
“ad-ID” or “IDFA”) and identifiers associated with browser cookies (see our
description of “Cookies and Local Storage” below), and carrier information.
Data
Collected Through Cookies and Similar Technologies.
Like many online services, we use various technologies to collect usage data
and store preferences. We may collect information through other kinds of local
storage (also referred to as “Flash cookies”) and HTML5 local storage, including
in connection with features such as volume/mute settings for the Video Player.
Because these technologies are similar to browser cookies, they are sometimes
called “browser cookies,” even though they may be stored in different parts of
your computer. Most Internet browsers automatically accept cookies. You can
instruct your browser, by changing its settings, to stop accepting cookies or
to prompt you before accepting a cookie from the websites you visit. For
information about disabling cookies or deleting information contained in Flash
cookies, please click here. Please note that disabling cookies or deleting
information contained in cookies or Flash cookies may interfere with the
performance and features of the Custom Media Services, including the Video
Player. For example, we may not be able to store your preferences or login
information or customize the Content and advertising to your viewing habits.
Web Beacons or Pixels. In addition to cookies, we may use other technologies
such as web beacons or pixel tags, which can be embedded in web pages, videos,
or emails, to collect certain types of information from your browser or device,
check whether you have viewed a particular web page, ad, or email message, and
determine, among other things, the time and date on which you viewed the
Content, the IP address of your computer, and the URL of the web page from
which the Content was viewed.
Mobile
Device Identifiers and Software Development Kits (“SDKs”).
We may use or work with third parties including our business partners and
service providers who use mobile SDKs to collect information, such as
advertising identifiers (e.g., “ad-ID” or “IDFA”) and information related to
how mobile devices interact with the Custom Media Services. An SDK is computer
code that app developers can include in their apps to enable ads to be shown,
data to be collected and related services and functionality to be implemented.
A mobile SDK is in effect the mobile app version of a pixel tag or beacon. We
may use this technology, for instance, to analyze how you interact with Content
and advertisements and to enable analytics or other features through mobile
devices.
Account
and Profile Data from Third-Party Services.
If you choose to log-in, access or otherwise connect to the Custom Media
Services, or contact Custom Media, through a third-party service (such as
Facebook), we may, for example, collect your user ID and user name associated
with that service, as well as any information you make public using that
service. We may also collect information you have authorized the service to
share with us (such as your user ID, billing information, public profile
information, email address, birthday, friends list, pages you have “liked” and
other account and profile data).
Third-Party Data. We may collect information about you from other sources, such as data aggregators, public databases, and our business partners. Examples of this may include information (whether identified, de-identified or anonymous, and whether collected online or offline) about your interests, demographic data, purchasing behavior, and your activities online (such as websites visited and advertisements viewed).
We may combine the information we collect from or about you and use it in the manner described in this Privacy Policy or as otherwise permitted by law.